Retailers: Salespeople are Your Greatest Asset

Image: Harvard Business Review

At AllWork, we believed that top talent on the sales floor is the key to a successful brand. They are the face of your brand at retail and the ones who will provide customer service and get your product into customers’ hands. It’s crucial to support this talent with proper training and resources. However, with today’s retail transformation, some stores are ignoring this simple fact that salespeople drive sales. By understaffing and undertraining workers, retailers are losing their biggest advantage over e-commerce – their one-on-one customer interactions.

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Writing Job Posts to Attract Top Retail Talent

Writing Job Post

Filling a position and attracting top talent is hard in any industry, but when it comes to retail, it can be especially tough. With 4.6 million Americans working in retail sales, unemployment at historic lows, and a record number of job openings in the retail industry, securing talent is becoming increasingly tough. Cut through the clutter by writing a retail job listing that sells applicants on your company, team, location and all the things that make working for you great. Don’t forget to introduce your company, focus on the details, and convey clear steps of the hiring process.

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The Future of Retail: Trends for 2019

The Future of Retail Trends

The retail industry is one that has changed dramatically over the past few years. Amidst all of the retail apocalypse chatter, an entire industry has slowly been reinventing itself in order to survive. Not only has it survived, but smart retailers are thriving by creating in-store shopping experiences and completely revamping the way their customers interact with their brand. In 2019, stores will be defined by their inclusion of experiential retail and a shift to an on-demand employment model.

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What’s The Best Way To Manage Staff During The Holiday Rush?

Managing Workers During the Holidays

When the holiday rush approaches, retailers need to get ready. But while is the time of year when you make the most sales, you need to look after your staff if you want them to perform effectively.

Your staff will need some strong management to get them through the busiest time of the year. Your goal should be to ensure everyone is not only happy and productive as individuals but also performing well as a team too.

Staff management is always important, but it becomes even more important at busy times of the year. Here are some top staff management tips to help you as the holiday season approaches.

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Retailers are Hiring 650,000 Temporary Workers for the Holidays

Hiring Temporary Workers for Holidays

The holidays are, of course, the busiest time of the year for retailers but this year is one for the record books. In a report released this week, The National Retail Federation expects retailers to hire between 585,000 and 650,000 temporary workers this holiday season. With sales in November and December to hit between $717.45 billion to $720.89 billion as shoppers continue to spend in a stronger economy, there is an ever-growing demand for top talent in the retail industry. Randstad US alone is looking to fill more than 25,000 seasonal positions nationwide. While Macy’s announced they will hire 80,000 temporary workers for the holiday season, along with employees to handle online orders.

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The Future of Staffing: Cloud-Based Platforms Make On-Demand Possible

Many companies today are using multiple solutions for their staffing needs that aren’t integrated with each other. From paper schedules to excel spreadsheets, some are still relying on out-dated forms of management for their staffing solutions. This lack of technology prevents any kind of true on-demand staffing from happening. If managers need to use one resource for finding top talent, one for managing their budgets, one for scheduling talent and yet another for paying their talent, there is no way that efficient and timely staffing can happen.

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There are 790,000 Open Job Postings in the Retail Industry

Retail Industry Job Openings

Yes, you read that number right. According to a recent article published by The Wall Street Journal, as of this August, there are 790,000 job openings available in the retail industry in the US. That’s an increase of 165,000 from this time last year. A clear indication that the so-called retail apocalypse is not what it seems. Yes, some larger stores have closed their doors this year but even more e-commerce and small businesses are expanding their retail footprint. While the economy continues to be on the up-tick, these store owners are hiring. A lot.

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Retail Requires a New Approach to Managing Talent

Retail Requires a New Approach to Managing Talent

The retail world is shifting under brands’ feet.

Retail has dependably been an industry driven by change — changes in fashion trends and the changing of the seasons, changes in the market and changes in technology.

Today, those rhythms are accelerating or disappearing. Previously reliable sales channels like department stores are no longer dependable. Just because a product is distributed well to shelves and racks everywhere no longer guarantees it’ll sell, and just because a salesperson is scheduled doesn’t mean they’ll convert browsers to customers.

There are new sales channels with plenty of growth potential for brands, but the old methods of hiring, deploying, and managing in-store talent can’t keep up. Brands can no longer conduct retail business as usual. They must adapt their talent management practices to match the trends in shopper behavior and the labor market.

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How to Create Loyal Retail Employees

retail employees

Retaining your top employees is always important and now more than ever in an ever-changed retail environment. If someone is your top seller, the last thing you want is to have them pack up and head to another store and, even worse, a potential competitor. Your employees are truly the face of your brand and an extremely important part of growing your business and keeping your top customers coming back again and again.

So, how do you make sure that your most passionate employees stay for the long-haul?

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The Contingent Workforce Will Increase by 179% in Ten Years

The Contingent Workforce Will Increase by 179% in Ten Years

According to the 2018 Future Workforce HR Report released this month by Upwork, we’re in for some fast and furious growth among the contingent workforce. More than 1,000 U.S. hiring managers, including over 200 HR managers were surveyed and 91% report that in order to combat skills and worker shortages, they have begun adopting more agile talent strategies.

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